Trees are an essential part of our lives, as is their proper care and maintenance. Tree health Management remains open to ensure the health and safety of your trees.
We have an excellent protocol in place to keep our clients and staff safe. Please see our COVID-19 Action Plan to see how we are ensuring the safety of our team. All of our staff have also committed to following all local and state orders and recommendations outside of their workday.
When we do consults, we give our clients two options:
- Our Certified Arborist will assess your trees, and call you while we are onsite.
- Our Certified Arborist is happy to meet with you…from a distance. We will ring your bell, and back up to allow you space to answer your door. You will be invited to walk around the yard with us, keeping a constant distance of greater than 6 ft. If you are feeling at all unwell, please reschedule or use option 1.
During Work: Our staff will not incite contact with you at any point. If you wish to ask a question or observe work, please do so from a distance of greater than 6ft, or call into our office and we will inform staff of your question/concern. Please see our COVID-19 Action Plan to see how we are ensuring the safety of our team.
THM continues to monitor the guidelines procured by the Center for Disease Control (CDC) and the Wisconsin Department of Health Services (WDHS). Our team members have all been made aware of the following:
- There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
- The best way to prevent illness is to avoid being exposed to this virus.
- The virus is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet). It also spreads through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
Our entire staff is given daily updates by management, and all staff will adhere to the following protective measures:
- Wash your hands regularly for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Dispose of used tissue in a trash receptacle and promptly wash/sanitize your hands
- Avoid touching your eyes, nose or mouth. If you see a fellow co-worker touching their eyes, nose or mouth, please ask them to wash/sanitize their hands.
- Maintain social distance of greater than 6ft from fellow co-worker, clients and all humans encountered throughout the day. Field staff will not incite contact with clients, and clients will be sent a notification asking them to remain greater than 6ft feet away from THM staff during their outdoor visit. At no point, or for no reason, shall any THM staff enter a residence.
- Do not come to work if you are feeling sick. Call management if you feel unwell at any time during the workday.
- Regularly clean frequently touched surfaces and objects daily (e.g., tables, countertops, light switches, doorknobs, and cabinet handles). There will be supplied disinfectant wipes and sanitizer in all office space and in each truck. Office staff will clean the office several times throughout the day.
- All staff will ride in separate vehicles to all job sites. At no point will staff rideshare. All trucks will be wiped down with disinfectant wipes at the end of the day.
- Office Staff will work from home whenever possible. No more than two people are allowed in the office area at any given time, and they must remain greater than 6 feet apart.